Choosing an Outplacement Provider – Here’s what to look for

Key points to consider in choosing an Outplacement Provider

As a organisation or HR Manager, it is important that you understand the different services an Outplacement provider should offer to your organisation in the outplacement process to be able to meet your employee's needs and compete in today's HR Technology marketplace. While many outplacement providers offer additional services, features and benefits in the outplacement process, the key points below about the outplacement process should serve as a baseline when making your  decision.


Engagement: Does the outplacement provider proactively engage your employees both initially and ongoing and how? Is their overall outplacement process intuitive? Is it easy for an employee to understand the services they are reciving? Are there guides to help participants through the outplacement process? If the services aren't simple to navigate and easy to understand, you are wasting your company's money and your employees' time.

Accessibility: Does the provider offer flexible hours throughout the outplacement process? Are they flexible to the needs of the employee, do they offer access to services in off hours, including nights and weekends?

Flexibility: Does the provider offer the flexibility to effectively meet your demand for the service through the entire outplacement process? Redundancy is tricky business and does not always run like clockwork. Is your provider adaptable and flexible to the needs of the business and meet the needs of your succession and workforce plan.

Personal and Personalised: Is there a human element to the service? Is the service personalised to each individual? Many providers spruik about virtual services, however losing the personal touch in a career transition program is almost never a good idea. Nothing can beat one on one personal services of a career coach working side by side with your employee.

Service- Focused: What is the provider's service delivery model throughout the outplacement process? How much of their business is focused on outplacement? Are they a specialist or a Recruitment company offering Outplacement as a second or third tier service. What is the account management structure and the experience? How will they communicate with you? All of your HR Technology vendors should practice great services but it's especially important when looking at outplacement providers. Service can make a difficult redundancy go a lot smoother. See our Redundancy assistance here

Strategic Partner: How will the provider support you more strategically during a period of redundancy’s. Finding an outplacement provider that can be a service partner and subject matter expert, as well as offering a product or platform for your transitioning employee, is a baseline need for your organisation. With all the discussion surrounding HR being an integrated and efficient function, it makes sense to look for a partner, rather than just a vendor.

Technology: How does the provider leverage technology to support their service and speed a person's transition throughout the entire outplacement process? Are they using best in class practices such as gamification? Social media? Personalisation? How frequently do they enhance their technology? In today's job seeker world, technology is critical for both speed and efficiency. A lack of focus and investment in the most advanced technology throughout the outplacement process will be a detriment to both your employee and the company.

Strategic Partnerships: What strategic partnerships has the outplacement provider established through out their outplacement process? Look for a vendor who has advantageous partnerships. Outplacement providers should be able to point to partnership opportunities that will benefit the job seeker.

Proof Points: What metrics can the outplacement provider supply? What are their clients saying? How do they measure success? When considering a provider, pay attention to proof that the services work throughout the entire outplacement process. While many outplacement providers have different ways of proving their system works, the very least you should find is one that can be verified.

Pricing: What is the pricing model? What services are included in the pricing? Look for a provider who is willing to understand your needs and able to work flexibly with you on creative solutions and pricing throughout the outplacement process.

All of the key points above should be considered by a provider when discussing their outplacement process. It is important to ask questions similar to those above to gain a solid understanding of what to expect in every step of the outplacement process. It is also important to ask about a provider's ability to modify the outplacement process based on your organisation's structure and/or strategy behind the letting go of employees.

Get Hired offer Outplacement Services, Career Coaching and Resume Writing in Brisbane, Sydney, Melbourne, Perth & Adelaide. Our career coaches and Outplacement Consultants are experts in their field and have had huge success in helping clients re-enter the workforce.


7 ways to get a better job in Melbourne

7 ways to get a better job in Melbourne

While the Melbourne is known for Sport, restaurants, fashion and terrific coffee, it’s also a great place to take advantage of the vast opportunities and move forward in your career. Almost every industry is represented here, and you can work at any size company, from a small start up to an established multinational.

So to keep your resume out of the recruiters rubbish bin and to help get you to the next step in your career, we’ve put together some of our best tips to give you the edge on the competition

Use your Network

Use your personal and professional networks. In Melbourne, you really never know when you’ll meet that person who just might lead you to your next job opportunity.

It’s not uncommon for someone to reach out to their old co-workers when they’re hiring or know of a job opening at their company. Referrals from your personal connections are also an excellent way to get an introduction that can help you land an interview for your dream job.

Upgrade & promote your LinkedIn profile

Experts are unanimous on this one: Employers are going to look at your LinkedIn page, so make sure it’s representing you in the best possible way. Career coach and Director of Get Hired Australia, Rob Gallacher suggests padding your profile with keywords that recruiters will search for. Also use LinkedIn’s new Open Candidates setting to privately show recruiters that you’re on the market, without alerting your current employer.

Raise your profile

Cement yourself as a leader and expert in your industry by joining trade associations, volunteering to speak at events or conferences, or publishing a post on an industry blog/groups on LinkedIn. You’ll create a track record of expertise, and you’ll have an easier time selling your experience to potential employers, says Rob Gallacher. “Whether through industry groups or online forums, you’re creating more immediate credibility, trust and intimacy,”he says.

Streamline your resume

Your resume should serve as a sample of your most relevant work history. If you’re a decade or more into your career, you're wasting valuable real estate if you still list your part time job at Red Rooster. “Consider dropping off your early jobs -- they probably don’t say much about your current skills anyway,” says Rob.

Highlight technical competencies

You don’t have to be an IT gura (unless of course you work in IT!) , but just about everyone needs some tech skills to get job nowadays. Update your resume to highlight tools you already use. Eg Microsoft suite, MYOB, Indesign etc. If the job you’re seeking requires a skill you don’t have there are many online courses available which will help you get up to speed.

Look beyond pay

We all know the saying “money doesn’t buy happiness”, so make sure you’re not putting too much weight on compensation during your job search. “Reflect on why you want a new job and isolate the ‘happiness elements’ that are driving you to seek a new opportunity,” Rob says. Is it company size? Commute time? Advancement opportunities? Take all of these things into consideration before setting your targets.

Spend more time in coffee shops....??

Rather than rent an office space or meet in a conference rooms, a growing trend not just in Melbourne, but across the country, more and more of us are conducting business and work in coffee shops. Stay there long enough and you may overhear job interviews, competitor information and new opportunities arising. Coffee shops are full of professional freelancers and people working outside of the office for a few hours who may be Project Managers, HR, lawyers, Engineers — you name it.

Places like 1000 Pound Bend and Cru Café are constantly full of professionals working away, collaborating and exchanging ideas. While there’s a certain form of etiquette about working at cafés, such as buying a drink every few hours, people there may be willing to have a conversation. That person could very well open an unexpected door that leads to your next career move.



Changing Industries? …. Here’s a few tips

Looking to Change Industries? Here's a few tips....

Workers have always had to adapt to change and embrace new technology. Some more willing than others
However, the introduction of BIG DATA, analytics and key words as a means of recruiting and acquiring people and job applicants has radically changed the landscape in ways no one could have foreseen or at least not this fast.

This change is a challenge to even the most adaptable workforce, and that is especially true for anyone trying to cross over into a new industry.
Now days its very rare that companies hire for the person and train the skills. More often than not only looking for the hard skill keywords and ignoring the “soft skills”.
There is a way to help you challenge this trend. It all starts adopting the concept of transferable relevance. It is the idea that one’s existing set of skills (hard or soft) in one industry can be used just as efficiently and effectively in a separate industry.

Go above and beyond other job seekers if you want to make a successful crossover into a new industry.
Be prepared, be precise, be pro-active, and be deliberate. Know all there is to know about you!
You have to know who you are, what you want, and why you want it before you can even begin.
Start at the very beginning. Know exactly the industy, company and role that you desire…..and why?!
Don’t rely on submitting resumes and cover letters through online job boards. Without any direct experience, you can’t afford to be passive. Nobody is looking for you. Treat the process as if it were the biggest opportunity of your life- because it is.

Assume an employer will believe you aren’t qualified; therefore, the burden is on you to prove you are.
Without the key words needed to unlock the gates of recruitment management systems, the system is pre-programmed to see you as unqualified, undervalued, and unworthy of an opportunity. Don’t waste your time blindly sending out your resume.
Grab the bull by the horns and go direct. However risk mitigation is the key, make it easy on them—present yourself as a subject matter expert, and demonstrate that you have the ability to be ready to go on day one.

Get creative about relating your relevance. Relevant experience can come from unexpected places.
Regardless of your job, company, role, or industry, you have skills that apply to all sorts of positions for which you may not have even thought about. Working as a Sales account Manager for an online real-estate publication cannot be that far removed from the same at an fashion magazine. Take a step back and start a deep dive in to identify the common threads and the fundamentals that exist between your current industry experience and the one you want to enter into. Practice how you communicate the relevance between the two. Create a communication blueprint.

Stress the soft skills: work ethic, attitude, and self-awareness.
In the absence of any direct experience, you are going to have to help the hiring manager see three things that can’t be seen on a resume.
Work Ethic: You have the ability, and more importantly the willingness to focus on what must be done and then do it. Coming to an interview with a well thought out and professionally bound executive summary on the industry and the company gives evidence for the kind of time and attention you’re willing to put forth if hired.
Attitude: Your glass is half full and the grass isn’t greener on the other side. You are an optimist, you take responsibility, and you hold yourself accountable.
Self-Awareness: The ability to recognise and understand the differences in yourself and other people is a primary key to success in the modern day work environment. In an interconnected world—being a consensus thinker is invaluable. Show that you have situational awareness, and assimilation comes naturally.
Make it a point to emphasise those three things–and ask them for the chance to learn the rest.

There are no shortcuts. Be willing to make the investment in yourself and do the hard work.

Need help making a career transition?

Get Hire provide Career Coaching, Professional resume writing and Career Transition Advice

We have professional career coaches in Sydney, Melbourne, Perth, Adelaide, Brisbane, Darwin

Along with Professional Resume Writers in all states.




Why Outplacement is Vital for your Business

Why Outplacement is Vital to your Business

The working world is changing faster than it ever has. Outsourcing, Automation and a difficult economic climate has had a serious impact on the job market.
Redundancy has become an all too common story in the business pages and for all those involved. Redundancy impacts not only the people losing their jobs, but also their colleagues, HR having to deal with the process, and management making those tough decisions. Yet Outplacement can make a huge difference to all concerned.
Redundancy is the new norm
Ask anyone walking down Queen Street in Brisbane, St Georges Terrace in Perth or Collins Street in Melbourne if they have ever been made redundant or if they know someone who has and you will struggle to find anyone who says no. Redundancy is becoming the new norm.
The result? A modern business is one that’s ready to adapt and evolve, reorganising to meet the needs of its customers. And that often means making redundancies. Clearly, it’s an unpleasant reality to face.
Outplacement services can do much to help those effected – not only helping those people impacted reorientate themselves for the next role, but helping the business and its remaining people.

Here is how:
1. It’s what a caring employer does
There are statutory obligations and there are moral obligations. If you have to change the shape, size or nature of your business, that shouldn’t mean abandoning anyone. They have made a contribution to your business; you should try to do the same for their career. The benefit of outplacement far exceeds the cost.

2. It protects your brand
Most people will recognise that redundancy is a necessary evil and a common part of working life. In which case, it’s not if it happens that’s important, but how it happens. If you treat your people with respect and compassion even in trying circumstances, this will reflect your values as a business and an employer: people will take note, they will know that if in the future they are made redundant you will look after them.

3. It can improve staff morale
It’s easy to forget about the people who aren’t being made redundant – they’re thought of as the lucky ones. But the process creates tension for everyone in the workplace. While clear communications across every area of the business can do much to smooth the waters, it’s also invaluable to deliver something positive and constructive, showing that you genuinely care about your team.

4. Manage with Care
Handle the redundancy process insensitively and the likely result will be disgruntled former employees, sharing their grievances with family, friends and, via social media, the wider world. Take a more active role in their future and they are less likely to denigrate your business, more likely to remember the positives and could even become a part of your talent pool, should the right kind of roles become available in the future.

Outplacement matters
For anyone managing the redundancy process, it can be tempting to want to rip off the bandage. To wash your hands of the whole thing as quickly as possible. And if it’s a purely financial decision to say goodbye to some people, adding to the bill may seem like the last thing you want to do. But outplacement is an investment that’s worth making. It’s not just assistance for people leaving: it’s a way to strengthen your employer brand, to show the world your values in action and to smooth the road to the business you want to create.

Get Hired offer Outplacement Services, Career Coaching and Resume Writing in Brisbane, Sydney, Melbourne, Perth & Adelaide. Our career coaches and Outplacement Consultants are experts in their field and have had huge success in helping clients re-enter the workforce.